0

MISSION STATEMENT

JJS Fire Supply is dedicated to providing home wild fire protection systems for swimming pool owners at affordable prices. As a team, our objective is to prevent as many homes as possible from being destroyed by wildfires. Through our product innovation and synergies with advanced swimming pool equipment, we remain committed in establishing ourselves as a frontrunner in the home fire protection industry.

President & CEO

TECHNICAL SUPPORT
We can solve just about any fire pump, hose, or plumbing problem. Give us a call.

SHIPPING POLICY
It is our objective to get the products to you the customer quickly and in the most cost-effective way. We maintain warehouses of products in many major cities around the U.S. and in many cases the delivery of your purchases can be next day local delivery at no additional cost. We use UPS Ground and USPS Priority Mail as our standard carriers for domestic packages, depending on nature of the package. Most orders will be shipped on the following business day after they are received. Free Shipping on wildfire pump packages only applies to orders with shipping addresses that are in the continental United States Only. Shipping surcharges will be applied to orders with shipping addresses that are in Alaska, Hawaii, and Canada.

RETURN POLICY
We offer a 14 day return policy that starts from the day the merchandise is delivered. Returns must be accompanied by an RGA number issued by JJS Fire Supply and printed on the outside of the package. Packages returned without RGA will be refused credit. Refused or returned orders will be charged freight both ways plus a 15% restocking fee. No collect freight return packages will be accepted. Products must be returned in new sellable condition with all instructions, manuals, and packaging intact. Returns not in this condition will be refused credit or will be subject to restocking charges to return the product to original sellable condition. Fire Pumps that have had gas in them will also be refused credit. Original outbound freight from JJS Fire Supply is not refundable. Return freight is the purchaser's responsibility.

ORDERING CONVENIENCE
Orders can be placed via any of these methods:
  1. Secure Internet Order through our Shopping Cart System
  2. Telephone 1-888-766-5627
  3. Fax 1-772-220-7711
  4. Mail: 3355 SE Federal Hwy Stuart, FL 34997
  5. Email mailadmin@jjsfiresupply.com

PAYMENT OPTIONS
Your credit card will not be billed until right before the product ships. We accept all major credit cards, money orders and checks, but will hold shipment until checks clear the bank. We are sorry, but COD orders cannot be accepted. We accept Paypal as a payment method via our Ebay Store. You can find a list of all of our products on Ebay here. JJS Fire Supply maintains no responsibility for inadvertent errors in the content of this website.